One of the main pillars of operating a successful business is starting strong communication with your customer base. Although the need for call centers cannot be disputed, selecting one that suits your growth vision is vital for it to serve its objective.
Among the fastest-growing industries all over the world is healthcare. It is estimated that the US spends around $3 trillion on growing this industry, which consumes about 18% of its economy. Likewise, the CAGR growth of India is 16.5% to approximately 22.6%, which is expected to reach $280 billion by the year 2020. Therefore, enhancing customer support by cloud communication has become essential now a days.
One of the world’s largest auto industry is in India, which comprises 7% of India’s total GDP. Over the last few years, there has been significant growth in many sub-industries such as automobile servicing, used vehicle selling platforms, and vehicle rentals. Smart communication can be beneficial for enhancing customer communication in the automobile industry.
The E-commerce business gets the best communication value from basic SMS. In this article, we will know the importance of SMS in E-commerce marketing plans, and how you can successfully get the value.