Voice Call

B2C Customer Experience

14 Mar: Redefine Your B2C Customer Experience With Cloud Communications

The use of automated communication solutions like SMS API for delivery status, payment reminders, and others is a necessity in B2C customer experience. Certainly, provision of an entire customer experience is an important step to remaining on top of your competitors. However, you can simplify the process using end-to-end communications like voice solutions and SMS. They provide a strong set of tools for increasing sales and engagement.
call-campaigns

04 Oct: Practical Tips to Ensure Your Call Campaigns Work

The business world is moving in the direction of a strategy that is qualitative and focused on building customer relationships. As a result, there have been drastic changes in theperformance of outbound calling campaigns. Further, an outbound campaign’s failure or success depends on so many factors. Many of these are based on the appropriate planning and preparedness of your campaigns.
enhance-call-pickup-rates

23 Sep: Tips To Enhance Call Pickup Rates

By the end of 2019, the number of mobile phone users all over the world is expected to go past five billion. However, the number of users who uses their phone to receive or make a call is minimal. According to 2015 data, 75% of human population own a smartphone, but a quarter of the owners do not use to make calls. Due to this, the call pickup rates have reduced. But, this article will give you valuable tips to enhance your call pickup rates.