Some of the benefits of VoIP are as follows
1. Decreased Cost-per-call
As the name suggests, VoIP uses Internet Protocol as a medium to transmit data and make calls. While normally telephone lines are used, in Voice over Internet Protocol, all the communication data is turned into packets and sent over the Internet Protocol Network. This network used could be your internet connection, a direct IP connection to the telephone service provider, or a mix of both. Over the internet connection, a band shared between a limited number of users, placing calls over traditional phone lines, means that the line is shared only by two callers using it to communicate. Because it is not feasible to install only a few lines to establish the connection, the telephonic network service is costlier than the internet connection. So, when you are calling over a longer distance, internet connection calls become much cheaper overall. Both direct and indirect cost savings are possible because of VoIP, and this results in one of the most significant benefits of VOIP via cost-saving.
Direct Cost Savings:
- PBX Costs: A private branch exchange is a hardware that connects the landline phone in the office. With VOIP, you could save thousands of dollars invested in other technologies. Broadband connection powers the strength of the service, and to ease it, some organizations use the Session Initiated Protocol (SIP) trunk. Allowing you to activate service almost immediately, SIP also lowers the costs and is easier to manage. It can add new features while you still keep your existing phone.
- Copper wiring charges: Broadband connections are of full-duplex mode, meaning they can both send and receive data and voice concurrently. These changes also do not need any electrical changes in the boards and wire connection. The flexibility it provides is one of the most significant advantages.
- Calling expense: VoIP is quite cheaper than the Public Switched Telephone Network (PSTN), mainly due to data carrying costs. A research study states that a company can reduce up to 60% of local and 90% of the international calls by choosing VoIP. Traditional calling costs around twice as much as VoIP.
- Recurring expenses: A VoIP service saves you from tax, repair costs, and maintenance fees. It makes an appealing proposition for new startups and small businesses.
Indirect Cost Savings:
- Savings while working remotely: This is a significant benefit while we talk during the times of social distancing and remote working due to the pandemic. VoIP allows the employees to connect to the corporate phone systems even while working remotely.
- There are no extra costs for additional features: While in a PBX system, many other features are also possible, for every individual functionality you add, you need to pay separately for them.
- Restructured human resources use: VoIP allows you to have an auto-attendant answer queries and calls for no additional cost of hiring a receptionist or secretary.
2. Service Mobility
It can be extremely tiring to wait for the reception to transfer your call to the right person. It wastes a lot of time, and it can also become exhausting to remember all the correct codes and numbers to dial on the keypad. VoIP eliminates these limitations by removing the barriers giving you physical freedom.
3. Variety of added features
VoIP allows you to be extremely productive while offering you a wide range of tech-savvy features from the latest devices it is compatible with. It will enable you to read voicemail-to-text transcriptions sent directly to your inbox. You can also forward these voicemails to three people together with minimum efforts. These features adapt according to the need of your business and cater to them tactfully. No physical limitations and wired services allow you to take your business wherever you go.
4. Conference calls
Creating and participating in conference calls becomes easier because instead of dedicated phone lines, VoIP uses a converged data network. Not only does it support audio call conferences, but video call conferences are also as simple and manageable.
5. Client interaction:
How good would it be if you could select how your voice call rings. You can here add a chronology about where shall the ring notify you on which devices say, for example, a mobile phone, laptop, etc. It ensures that you never miss an important message. Also, important documents can be e-faxed by your colleagues to you instead of waiting for the fax machine to work.
6. A positive and reliable step:
Call forwarding is an incredibly flexible feature like any other feature of VoIP. Even when internet connection speed slows down or stops working, call forwarding usually does not get affected by it. Local power cuts ad weather issues cannot stop your productivity.
7. Can be easily updated
Another feature that can be added to the list of the benefits of VoIP is that it is easy to update. Because there are no physical hardware requirements, so the updates can be carried out through software. This allows VoIP providers to continually improve the level of service they offer to business customers, and it becomes a win-win game for the businesses. This is the main reason why we’re constantly witnessing new features and VoIP applications arising.
Some Key Takeaways:
With remote working on the rise, Voice Over Internet Protocol is not something you would want to miss. The benefits of VOIP outweigh its drawbacks. We can help you set up the business transition without any hassle or disruptions. Connect with Yuwee to know more about our services.